Shipping and return policies for Andreas Dorau

Return Policy

Information on Revocation Rights
The Right of Revocation

You can revoke your contractual acceptance in writing (e.g. letter, e‐mail) within two weeks without citing reasons or ‐ if the item has been turned over to you before the expiration of the time limit ‐ by returning the item. The time limit will start to run after this information is received in writing, but not before the receipt of the product by the recipient (in the case of recurring deliveries of the same types of products, not before the receipt of the first partial delivery) and also not before the fulfillment of our notification duties in accordance with § 312c, paragraph 2 BGB [German Civil Code] in combination with § 1, paragraph 1, 2 and 4 BGB‐InfoV [German Civil Code ‐ Regulation on Notification Duties], as well as our duties in accordance with § 312e, paragraph 1, sentence 1 BGB in combination with § 3 BGB‐InfoV. The sending of the revocation or the item within the relevant period of time will suffice for adherence to the revocation time limit. The revocation is to be sent to:
Tapete Records (Darmstaedter, Buskies GbR)
Stahltwiete 10 - 22761 Hamburg - Germany

Consequences of a Revocation
In the case that there is an effective revocation, the products or payments that are received on either side are to be returned and benefits that may have been obtained (e.g. interest) are to be surrendered. If you cannot return the item that was received to us in whole or in part, or only in a degraded condition, you have to provide us with compensation, if applicable, for any deterioration in value as far as that is concerned. When items are turned over to a party, this will not apply if the deterioration of the item can exclusively be traced back to its inspection – as would be possible for you in a store, for instance. As for the rest, you can avoid the duty to provide compensation for a change in value for deterioration that arises via the intended use of the item by not using the item as if it were your property and refraining from doing anything that will impact its value. Items that can be shipped in packages are to be returned at our risk. You have to pay the costs of a return shipment if the products that are delivered correspond to those that were ordered and if the price of the item to be sent back does not exceed an amount of 40 euros or, in the case of a higher price of the item, you have not yet paid the consideration or have not yet made a contractually agreed‐upon partial payment at the point in time of the cancellation. Otherwise, the return shipment is free of charge for you. Items that cannot be shipped in packages will be picked up from you. Obligations to reimburse payments have to be fulfilled within 30 days. The time limit starts running for you when the declaration of revocation or the item is sent; it starts running for us when it is received.

End of the information on revocation rights